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Federated Mortgage Corp. Customer Reviews

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Federated Mortgage Corp. customer ratings and reviews

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NMLS: 101475

4.5

Rating: 4.5 stars out of 5

8 ratings

This lender has 8 recent reviews.

Knowledge
Rating: 4.5 stars out of 5
Level of service
Rating: 4.5 stars out of 5
Professionalism
Rating: 4.5 stars out of 5
Responsiveness
Rating: 4.8 stars out of 5
5 stars
4 stars
3 stars
2 stars
1 star
88%
0%
0%
0%
13%

88% of customers would recommend this lender.

8 of 8 reviews

The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.

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Caret Down
Rating: 5 stars out of 5

Bob is a five star loan officer

We worked with Bob Edner to secure a loan for our home. He was very thorough about what he needed from us. He was always available, even on the weekends or evening hours. The loan was approved within 2 weeks. He is highly recommended.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Manoj
Germantown (June 28, 2023)

Rating: 5 stars out of 5

Best of the Best

I can bet, You can not get better rate, and the best deal and easy going process, with no hidden charges and surprises, I worked with Robert Edner and had a great experience! Low rates and great service! Would highly recommend to anyone looking to purchase or refinance!

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Shahan V.
Frederick, Maryland (June 27, 2023)

Rating: 5 stars out of 5

Transparent, Fast and Supportive

I had the pleasure of working with Robert Edner from Federated Mortgage Corp for my several investment properties financing needs, and I must say it was an exceptional experience from start to finish. I wanted to take a moment to share my utmost satisfaction and gratitude for the outstanding service provided by the entire team. From the very beginning, the professionals at Federated Mortgage Corp demonstrated an impressive level of expertise and knowledge in the mortgage industry. They took the time to understand my unique financial situation and requirements, offering personalized guidance throughout the entire process. Their attention to detail and commitment to finding the best mortgage solution for me truly set them apart. One of the aspects that impressed me the most was the clear and transparent communication from the Robert Edner team. They kept me informed at every stage, promptly answering any questions or concerns I had. They ensured I understood the terms, rates, and conditions associated with the mortgage, which greatly alleviated any stress I had during the process. Their professionalism and accessibility made me feel valued as a client, and I always felt comfortable reaching out for assistance. Moreover, the efficiency and promptness displayed by Federated Mortgage Corp were commendable. They worked diligently to expedite the application and approval process, ensuring that I received my mortgage in a timely manner. Their streamlined approach, coupled with their commitment to meeting deadlines, made the entire experience seamless and hassle-free. I would be remiss not to mention the competitive rates and favorable terms that FMC offered. They presented me with various options, guiding me towards the one that best suited my financial goals. Their ability to secure favorable rates and terms demonstrated their dedication to ensuring their clients' financial well-being. In conclusion, I wholeheartedly recommend FMC to anyone seeking a reliable and trustworthy mortgage company. Their exceptional customer service, expertise, and commitment to their clients make them stand out from the rest. I am grateful to have had the opportunity to work with such a reputable and professional team. Thank you, FMC, for making my mortgage experience a truly positive one! Thanks, Yaseen

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Yaseen
Owings Mills, Maryalnd (June 16, 2023)

Rating: 5 stars out of 5

Awesome Experince with Federated Mortgage

Bob was very professional and he has lots of knowledge and patience to explain the details of loan process. He responds quickly. I had a wonderful experience in refinancing. I referred many of my friends to federated mortgage.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Refinancing D.
Ellicott City (June 14, 2023)

Rating: 5 stars out of 5

Highly recommend

I have worked with Federated Mortgage for my recent home purchase closure and Bob Edner was more friendly and helped me to get the best interest rate in the competitive market.Bob is more knowledgeable and guide you on all the customized items listed on the Mortgage doc and get you the low closing cost.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Highly r.
Maryland (June 14, 2023)

Rating: 5 stars out of 5

Bob Edner was fantastic.

Great lender, great service, would work with them again and again.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Time a.
Maryland (June 13, 2023)

Rating: 5 stars out of 5

Excellent Service

I have been working with Federated Mortgage Company, and it's always been a great experience. Their knowledgeable and friendly staff (Bob Edner) took the time to explain everything clearly, ensuring I felt informed and confident throughout the process. They tailored their recommendations to my needs, offering competitive rates and flexible terms. The efficiency and responsiveness were impressive, with a smooth application process and prompt updates by prioritizing customer satisfaction and delivering a stress-free experience. Highly recommended!

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Ravi
Ellicott City (June 12, 2023)

Rating: 1 stars out of 5

Bait and Switch

This company advertised a super aggressive rate on here and then when i spoke with them they told me a higher price. Amanda the mortgage officer tried to play it off like it was just a glitch but it certainly seemed shady. They then said they'd offer the quote once i could get set up in their system (waste of time) Amanda then started saying incorrect things and that i told her incorrect info which i did not to try and get out of the quote technicality. This company is a joke and should not be represented on Bankrate. I have done several real estate transactions and this was the most unprofessional group i've ever been in contact with.

Knowledge
Rating: 1 stars out of 5
Level of service
Rating: 1 stars out of 5
Professionalism
Rating: 1 stars out of 5
Responsiveness
Rating: 3 stars out of 5

Rates and terms of loan honored?

No

Closed mortgage with this lender?

No

Closed on time?

N/A

Would you recommend this lender?

No

Bait a.
Dallas (June 9, 2023)

Response from Federated Mortgage Corp.:

In response to your online review: We do take it VERY serious that your experience with our Mortgage Bank wasn't what you expected. We have a 12 year history of advertising on Bankrate and in that amount of time we have never been accused of this type of behavior. We DO NOT bait and switch and have passed every Bankrate "Mystery Shopper" test that we have been subject to over the years. In this particular case the inquiry that was requested through the Bankrate site was a 15 year fixed rate with 30% down along with a 780 FICO but what you requested later by phone and text was actually a 20 year fixed. With that being said; Once the loan application was completed the down payment was also changed from 30% to 25% and your FICO score came in lower than 780. We do understand that these may have seemed like minor changes to you but they did in fact affect the terms of the loan and in this case it changed the pricing and the rate itself.